FAQ

Frequently asked questions

Quick, clear answers about how our cleaning works — what's included, how to schedule, what to expect, and where we serve.

We get a lot of the same questions, so here are direct answers. If something's not covered, just reach out — we're happy to help.

Services

What cleaning services do you offer?+

We offer residential and commercial cleaning — recurring house cleaning, deep cleaning, move-in/move-out cleaning, commercial and office cleaning, and post-construction cleaning. Each is tailored to the space and how it's used.

What's included in a standard house cleaning?+

A standard visit includes dusting, wiping surfaces, sanitizing the kitchen and bathrooms, vacuuming, and mopping floors. Deep cleaning and move cleans add detail work like baseboards, inside appliances, and grout.

Scheduling

How often can I schedule cleaning?+

We offer weekly, bi-weekly, and monthly recurring visits, plus one-time cleans like deep cleans and move cleans. You pick the cadence that fits your home; we'll help you decide with your quote.

Do I need to be home during the cleaning?+

No. Most clients aren't home during their clean. As long as we can access the space, we can clean while you're out and lock up when we're done. Just let us know your access preference when you book.

Can I skip or reschedule a recurring visit?+

Yes. Vacations, guests, and schedule changes happen — just let us know ahead of time and we'll adjust your visit. We ask for reasonable notice so we can keep the calendar running smoothly.

What to expect

What should I do before the cleaning team arrives?+

A quick tidy helps — picking up clothes, toys, and clutter lets us focus on cleaning rather than organizing. You don't need to pre-clean. Let us know of any areas you'd like us to focus on or skip.

How long does a cleaning take?+

It depends on the size and condition of your home and the type of clean. A standard recurring visit is quicker than a deep clean or move clean. We'll give you a time estimate with your quote.

Supplies

Do you bring your own cleaning supplies and equipment?+

Yes. We bring our own supplies and equipment by default. If you'd prefer we use specific products you provide — for allergies or preferences — just let us know and we'll work with them.

What products do you use?+

We use a mix of general cleaning products chosen to be effective and safe for the surfaces we're cleaning. If you have sensitivities or want us to use a particular product, tell us and we'll do our best to accommodate.

Are you okay working around pets?+

Yes, we're pet-friendly. Please let us know about pets when you book so we can plan around them — and let us know if any need to be secured during the visit for their comfort and our safety.

Residential vs. commercial

What's the difference between residential and commercial cleaning?+

Residential cleaning focuses on homes — recurring upkeep, deep cleans, and move cleans. Commercial cleaning targets workplaces — offices, clinics, salons — usually after hours, with a focus on sanitizing high-touch and shared spaces.

Can you clean both my home and my business?+

Yes. We serve both residential and commercial clients across our service area. If you have both, we can set up separate plans for each.

Move-out cleans

How does a move-out cleaning work?+

We clean an empty home top to bottom — inside cabinets and appliances, floors, bathrooms, and details — so it's ready for the next occupant or a final walk-through. Empty homes let us reach every surface.

Does the home need to be empty for a move clean?+

Empty is best, since we can reach every surface without moving furniture. If it's not fully empty yet, tell us what's there when you request a quote and we'll work with it.

Service area

What areas do you serve?+

We're based in Wetumpka, AL and serve the surrounding River Region — Wetumpka, Millbrook, Prattville, Montgomery, Tallassee, and Eclectic. If you're nearby, reach out and we'll confirm we can help.

Quotes & contact

How do I get a quote?+

Fill out the quote form on our Contact page or call us at (334) 202-3594. Tell us the size and type of space and what you'd like cleaned, and we'll put together a quote — no obligation.

A pretty clean

Still have questions?

We're happy to walk you through how it all works. Reach out and we'll get you answers — and a quote.

Call Now